This bundle includes the following:
Do I need to install software for the USB Superbeam Array Microphone to work correctly? What is on the CD that comes with the Array? Yes! You must install the Andrea USB Audio Software from the provided CD BEFORE plugging in the Andrea Stereo USB adapter. This is required to insure the Andrea Noise reduction software loads correctly.
We also recommend installation of AudioCommander® to aid set up and use of the USB Superbeam microphone.
The CD includes:
USB Superbeam software installation AudioCommander software installation USB Superbeam Users Guide
Note: AudioCommander is not required for proper operation of the USB Superbeam Array Microphone.
Are your USB drivers Microsoft approved and digitally signed? Yes. Our USB drivers have successfully passed Microsoft WHQL testing and are digitally signed by Microsoft. How does AudioCommander work with the USB Superbeam Array? AudioCommander offers centralized control of multimedia audio on your computer and enhances use of your USB Superbeam Array Microphone with:
I installed the USB Superbeam and now my speakers do not work. What do I do? When you plugged in the USBD-2A it replaced your sound card as the audio input and output device. You can do one of two things:
I installed the USB Superbeam and my speech recognition accuracy went down. What do I do? You need to rerun your speech training since you changed microphones. Where do I plug the Superbeam microphone into? The Superbeam Array Microphone plugs into the microphone input of the USBD-2A adapter.
Can I use a headset with the adapter instead of the Superbeam Array? Yes, the USBD-2A adapter microphone input supports Andrea NC and ANC headsets.
(When used with ANC headsets the TRS1 Adapter must be used for the microphone input.)
Can the mic be placed anywhere else besides the monitor? Our testing has shown the "above the monitor" location to perform best for speech recognition software like IBM's ViaVoiceTM and Microsoft Office XP's built in speech recognition program.
Other locations will work but may pick up additional noises.
Note: The Superbeam Array Microphone is designed for horizontal mounting only. Do not mount the microphone vertically or the noise cancellation feature will not work correctly.
How far away should the mic be placed? For speech recognition software the microphone should be 12 - 18" from your mouth. For less demanding applications like Internet telephony and voice recording the range extends out to about 48". Remember to readjust the microphone level by using AudioCommander whenever you significantly change your distance from the microphone.
How do I adjust microphone levels? The easiest way is to install Andrea's AudioCommander software (included on the CD with your USB Superbeam Array Microphone). AudioCommander includes an "Audio Setup Wizard" that steps you through the microphone level adjustment, automatically setting the optimum level.
Alternatively, if you are familiar with Windows you can always manually set the "Record Microphone Level."
Do I need to sit directly in front of the Array? Yes, the Superbeam Array is a directional microphone, so it needed to be "aimed" at you (the sound source). What applications does the USB Superbeam Array work with? The USB Superbeam Array Microphone works with any application that needs voice input. When I use Net2Phone, people I talk to tell me they hear an echo of their own voice, why? You are probably using your speakers. The sound from your speakers (the person you are talking to) is picked up by the Superbeam microphone and sent back to the person you are talking to (acoustic echo). Using headphones will remove the acoustic echo. The Andrea HS-75 headphones are perfectly matched for use with the USB Superbeam. There may also be "line echo" that is usually much lower in level, but will not be eliminated by using headphones. What PC's are compatible with the USB Superbeam Microphone? Any PC's that have USB ports and Windows XP, 2000, Me, or 98 SE are compatible with the USB Superbeam.
Can I use the USB Supebeam with Windows 98 or 95? No, Windows 98 and 95 do not have reliable support for USB Audio.
What is the difference between the USBD-2A adapter that is part of the USB Superbeam bundle and the Andrea USB Adapter? The USBD-2A adapter has a stereo microphone input and a stereo headphone (or speaker) output for full duplex operation. It includes Andrea Pure Audio and DSDA noise reduction software.
The USB Adapter has a mono microphone input only. Output is from your computer sound card. The USB adapter uses default Windows and Mac drivers and does not include any noise reduction software.
Can I use the USB Superbeam for recording music or musical instruments? No. The Superbeam Microphone and Andrea noise reduction software is optimized for voice only. We do not recommend it for recording music or musical instruments.
Provides control of audio input technology, and features: