Contact us here.

We ship the same business day for in-stock items
for orders received before 3:30pm Eastern time and shipped via UPS.  USPS orders will ship the next business day.  Excludes custom Car Computer Systems and Double Din Bolt in Kit with the 7" Lilliput 629 Touchscreen. 


The mp3Car.com Store and Forums

mp3Car.com is a Maryland-based company focused on driving mobile computing innovation by supplying individuals and companies alike, with the information and products they need to develop and utilize new mobile computing technologies.  Aside from managing the mp3Car.com Store and supporting the mp3Car.com Forums, with the incredible support of our moderators, mp3Car.com also works with individuals and companies on developing custom mobile computing solutions.

The products carried by the mp3Car.com Store range from conventional technologies developed by industry leaders, to hobbyist innovations, developed on the mp3Car.com Forums.  Some of these products are tried and true, while others represent the latest in car computing technology.  The mp3Car.com Team strives to provide a diverse selection of products, so that customers may choose those products that best suit their personal car-computing needs.

The mp3Car.com Forums are the best source, world-wide, for information and consultation on car computing, as well a host of other topics.  Every day, thousands of car computing hobbyists visit the mp3Car.com Forums to share information on their latest car computing projects, as well as receive feedback on new ideas and technical issues. To date there are over one million posts and 90 thousand members.

Meet the mp3Car Store Team!

Stephen, General Manager

Stephen has been a part of the mp3Car.com team since December of 2008.  His role is to manage the many aspects of the store to make sure customers get what it is they need in a timely fashion.  Additionally, he helps put together and refine product descriptions, direct product and order inquiries, and helps with the overall marketing and planning of the company.  His favorite thing is breaking down boxes and taking them out to the recycle bin. 

Previously spending the past 10 years in the restaurant industry, he is happy to embark on a 'real' career.  Stephen holds a BA in Business Management from Washington State University and has his private pilots license. 

  Sharon, Administrative Assistant
Sharon joined the mp3Car.com team in November 2007.  Her role is to provide administrative support to the office.  She works wonders keeping the books organized, up-to-date, and accurate.  She also helps process RMAs and maintains and organizes many of the physical files located at our office.  Her help around the office prevents many hairs from being pulled each day.  Sharon is currently an undergraduate student at Towson University, majoring in Kinesiology.  She plans to graduate in December of 2009.  She loves spending as much time as possible in the great outdoors. 


mp3Car Customer Service Pledge

1.  We are committed to timely customer support.  We will respond to your customer service inquiries within one business day. Please allow two business days for technical support tickets.

2.  We will do our best to correct mistakes.  In the case of a mistake made on our end, we will attempt to go above and beyond to right the situation in an expeditious and respectful manner.

3.  Communication is key.  When something out of normal store operations occurs, we will go above and beyond to keep the customer informed about their order, RMA, or service inquiry.


Read more about our customer service


mp3Car.com Contact Information:

mp3Car.com receives all inquiries via email at store@mp3car.com, in order to provide better service. Please send you email and you will receive a response within one business day.  For Tech Support tickets, please allow for up to two business days.

Address:
mp3Car.com
2415 Foster Avenue
3rd Floor
Baltimore, MD 21224
USA

Fax:
443-926-9092

Email:
store@mp3car.com