Introduction to the Mp3Car Store
The mp3Car store specializes in the sale of cutting edge mobile computing products for companies and technologists. For customers seeking a custom solution for a multiple computer project, mp3Car specializes in supporting these customers in the selection and design of the mobile computing solution and may work with the customer to address the challenges of in-vehicle computing.

UPS Shipping Promotion.  We ship the same business day for in-stock items
UPS shipping promotion is for a limited time only.  Ends December 31st.  Good for orders received before 3:30pm Eastern time and shipped via UPS.  USPS orders will ship the next business day.  Excludes custom Car Computer Systems and Double Din Bolt in Kit with the 7" Lilliput 629 Touchscreen. 
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Order Information
• Pre-Order Policy
• The Five Order Stages
• How do I change quantities or cancel an item in my order?
• Missing Items or Parts
• Backordered Items
US Shipping
• UPS Delivery Chart
• How much is my shipping?
International Orders & Shipping
• Custom Duties & Brokerage Charges
• Which countries does Mp3Car ship to?
• How much is my shipping?
• What is the international return policy?
Government Agency, Federal & State Purchasing
• CAGE Code
• DUNS number
Introduction to Car Computing
• Introduction to Car Computing
Mp3Car Store Terms and Conditions
• Terms and Conditions
Warranty and Return Policy
• Display Return Policy
• Mp3Car Store Order Cancellation Policy
• Mp3Car Store Return Policy and Procedure
• Mp3Car Store Technical Support
• Mp3Car Store Warranty Policy and RMA Procedure
• Where do I find the Mp3Car Store Manufacturer Warranties?
• How do I speed up my RMA?
• I received the wrong product.
Payment and Billing Questions
• I have extra charges on my online credit card statement
• I tried to submit my order several times after the AVS would not match my billing address, can you remove the extra charges that have been billed?
• If the AVS voided my order, will my credit/debit card be billed?
• My credit/debit card is declined because of Address Verification System (AVS) mismatch. Will I still get charged for these declined transaction?
• Do I have to pay sales tax?
• How do I buy/redeem a gift certificate?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Installer & Dealer Partnerships
• How can installers and dealerships work with the Mp3Car Store?